IN ROOM DIRECTORY
Dear Valued Guests,
In this Room Directory you will find general information about the hotel as well as detailed information on all services, activities and facilities that our hotel has to offer.
Should you have more specific questions or requirements, please do not hesitate to contact any of the team members who all would be happy to assist.
A
ADAPTORS AND ELECTRICITY
The voltage in your room is 230V while the frequency is 50 Hz
Additional adapters are available upon request, please press 9 on your telephone for further assistance.
AIRPORT SHUTTLE
Please contact reception in order to arrange your airport shuttle.
AIR CONDITIONING
There is an individual temperature control in each room that can be manually adjusted. If you encounter any difficulties, please contact the Reception.
B
BREAKFAST
Breakfast is served from 7:00 am till 11:00 am.
C
CAR RENTAL
Our front office agents will be more than happy to help you arrange your car rental.
CHECK IN/CHECK OUT
Check in begins at 3.00 pm and check out time 11.00 am . To request a late check out please contact Reception for assistance. Every effort will be made to accommodate requests for late check out.
COFFEE
There is a Nespresso in your room and the first four capsules are a gift from us! Please check the mini bar menu for the additional charge.
CONCIERGE SERVICES
Our Reception team is more than happy to assist you with all your requests and wishes. Table bookings, restaurant recommendations, flower arrangements etc.
CREDIT CARDS
We accept all credit cards.
D
DOCTOR/ FIRST AID
Please dial reception (9).
DO NOT DISTURB
Should you wish to ensure your privacy, please place Do Not Disturb sign on the room outer door handle. You may also contact the Reception to request a preferred time for your room to be serviced.
DRINKING WATER
The water from the tap perfectly safe, but we will also provide you with 1 bottle of water upon arrival.
E
EXTRA BED/CRIB
We can provide you with a crib.
EVENTS
Every Sunday saxophone night at the roof top 20:00-22:00
Every Thursday saxophone night at the garden 20:00-22:00
F
FIRE ALARM
If you hear the fire alarm, please follow the safety procedure. Do not use the lifts.
FLOWER SERVICE
Please call the reception (9) for any flower arrangements.
HOUSEKEEPING
Our housekeeping team is at your service at all times. Should you require an extra towel, or an extra pillow please let us know.
IRON/IRONING BOARD
All our rooms are equipped with a steamer. Should you require an iron and an ironing board in your room, please contact our reception team (dial 9).
L
LOST&FOUND
Please dial (9) and inform our front office team.
LAUNDRY SERVICE
Laundry and dry-cleaning service is available every day. Please leave your laundry on the bed in the laundry bag for the Housekeeping to collect and you will receive your freshly cleaned laundry 48 hours later. Price lists and laundry bags are provided in your closet.
LUGGAGE ROOM
There is a luggage room next to the reception.
M
MINIBAR
You can find company and pleasure in our mini bar please check the prices on the mini bar list.
P
PARKING
A parking space is available just 100m from the hotel.
PETS
We are pet friendly just inform the reception about your fluffy friend.
SAFE BOX
There is a safe box in your room, laptop size.
T
TAXI & LIMOUSINE SERVICE
Please contact reception to help you arrange with your transfer.
TELEPHONE
Telephone numbers:
Reception: 9
Calling room to room: please dial room number only
Dialing number: dial 0, for an outside line followed by the required number
All calls are subject to time and distance charge. Please ask Reception with regards to your direct number and charges.
TIPPING
All prices in the hotel are on a net basis and gratuities are at your discretion.
W
WAKE-UP CALL
Please let us know what time you want to wake up, no excuses and no snooze is accepted.
WI-FI
Complimentary Wi-Fi is available throughout the hotel. It can be accessed by connecting your device to the network named
Password Code: islabrown
